Knowledge base for Portt & Co Payroll Clients (FAQ)

This knowledge base contains answers to frequently asked questions; such as: Q) What should you do if your employee thinks they are on the wrong tax code? Q) We have set you up with a workplace pension, what happens next? Q) What information is included in my payroll reports? Q) How much holiday entitlement does my employee have? Q) HMRC have contacted me about an over/underpayment, what should I do? Q) My employee is querying their tax/national insurance, can you speak to them?

Payroll Reports explained
Our payroll software automatically generates the file names for our payroll reports.  We understand that it can be difficult for new clients to know which r...
Tue, 6 Aug, 2019 at 3:01 PM
An employee is querying their tax code
When we process your payroll, part of our procedure is to download any tax code changes from H M Revenue and Customs. There is a direct link between our pay...
Mon, 5 Aug, 2019 at 3:27 PM
An employee is leaving
Final payments and deductions If a member of staff is leaving your employment, you need to ensure that all outstanding payments and deductions are accounte...
Fri, 10 Jan, 2020 at 9:58 AM
Making payments to HM Revenue and Customs
Knowing what to pay and when Once your payroll has been finalised, we will provide a copy of your P32 report which details your PAYE liability. Dependi...
Fri, 10 Jan, 2020 at 9:43 AM
An employee has been P45d but there is an extra payment due
Occasionally, it may come to light that an additional payment is due to an employee who has already been processed as a leaver through payroll and received ...
Fri, 10 Jan, 2020 at 9:56 AM